FAQ

FAQ


Event Logistics
Where is Dude University 2018?
Sheraton San Diego Hotel & Marina

Will there be another Dude University in 2018?

No, Dude University in San Diego is the only University in 2018.

What are the conference dates?
Sunday, March 18 – Wednesday, March 21, 2018

Cost, Travel and Payment
What is the cost of Dude University?
Visit our Travel & Tuition page for more information.

What is the difference between the Dude Deal and the Conference Only package?
The Dude Deal is the all-inclusive package, that combines your guaranteed 4-night hotel accommodations in the conference hotel and your conference registration fee. The Dude team secures your hotel room and removes all the hassle – the only thing you need to do, is book your flight or rental car. The conference only package requires you to secure your own hotel room.

Why is the Dude Deal package open before the conference only?
We give priority to Clients who want to book the all-inclusive hotel package, so this registration option is open first from May 1 to December 31, 2017. On January 1, 2018, the Conference Only registration option will open.

Through what date can I book a room with a guaranteed discounted rate?
Discounted room rates are offered only while availability lasts. The best possible rates are available through the DudeDeal – your all-inclusive ticket to Dude University. You can receive a discounted rate either through the date the hotel specifies or until the DudeDeal is sold out, whichever comes first.

What payment types are accepted?
Credit card is the only form of payment accepted for Dude Deal reservations, as Dude Solutions purchases the room for you. Purchase orders and checks are all accepted methods of payment for Conference Only.
All conference registration and hotel accommodation fees must be paid in full before January 26, 2018.

Parking
Is parking included in the Dude Deal or Conference Only registration?
Parking is NOT included in either the Dude Deal or Conference Only registration.

Cancellation and Substitution Policies

What is the cancellation policy?
If you are unable to attend, we must receive a written request to university@dudesolutions.com before January 26, 2018 to receive a full refund. No refunds are issued after this date.

Can I transfer my registration to a colleague?
Conference attendee substitutions will be accepted through February 23, 2018.

Guests
Can I bring a guest or family member?
Guests are welcome at Dude University. There is a $100 guest fee to attend the Sunday and Tuesday networking events. Guests are not invited to attend sessions or the breakfast and lunch conference sessions.

Sessions
What kind of sessions can I expect?
The curriculum is designed to provide professional development for people in all areas of operations, including maintenance, energy, technology, safety and business. Scheduled courses will address industry topics and provide valuable training applicable to operations professionals of all levels, including directors and managers, administrators, supervisors, technicians and office staff.

Is pre-registration for the classes and sessions mandatory?
There is no pre-registration for sessions, but attendees may find it helpful to review the schedule prior to the event to maximize their time.

Can I get Professional Development Hours (PDHs) for attending Dude University?
Yes, you can! A certificate is in the conference notebook. Track your hours and have it signed before leaving.

Whom should I contact if I have special dietary needs or allergies?
Please email university@dudesolutions.com for special requests or accommodations.

What is the recommended attire for the conference?
Business casual attire is recommended for all conference functions.

Dude University Policies

Payment, Cancellations & Substitutions
  • Conference Registration must be paid in full before January 26, 2018.
  • Registrations made after January 26, 2018 must be paid in full at the time of registration booking.
  • Dude Deal Registrations must be paid in full at the time of booking to secure your hotel room.
  • Dude Deal prices are for single occupancy rooms. Each additional occupant is $20, per night, per person.
  • Written cancellations received by university@dudesolutions.com before January 26, 2018 receive a full refund. No refunds are issued after this date.
  • Conference attendee substitutions will be accepted through February 23, 2018.

Hotel Rooms
  • In response to last year’s hotel sell-out, the discounted hotel code and booking website instructions information will be provided after your conference fees are paid in full. This ensures rooms are secured for guests who intend to come to this professional development opportunity. The hotel does require a major credit card to secure your reservation, no exceptions are permitted.

Spouse/Guests
  • The $100 spouse/guest fee is valid for spouses who wish to attend the Sunday and Tuesday evening dinner and networking events. The fee does not entitle the spouse to attend the full conference or other events outside of 2 evening events mentioned above. If you have multiple employees of an organization, they must register for the full conference fee to attend the sessions, the learning lab and all networking events.
  • Only 1 guest/spouse per person is permitted.
  • Due to the serving of alcohol on Sunday and Tuesday nights, minors under the age of 21 are not permitted to attend for liability reasons.